What you get

Available Functionality

Shipment Processing

  • Unlimited Carriers
  • Outbound Label Print & Manifest
  • Portal
  • Shipment Booking UI
  • Track & Trace

Additional Features

  • Insurance On-Demand
  • Dangerous Goods
  • RFID Validation
  • Volumetric Scales
  • Freight Rate Calculation
  • Shipment Consolidation
  • Shipping Rules
  • Label & Document Editor

Return Management

  • Online Return Service
  • Return Label & Booking

Notifications

  • Shipment Notification - SMS
  • Event Notification - SMS

Available Add-Ons

Add Ons

  • Insights
  • Insights Pro Coming soon
  • Ship Advisor - Delivery Options
  • Action Center - Scan App
  • Action Center - Scan App Pro
  • Portal Export
  • Private Cloud
  • Customized Integration

Customer Service

  • SLA Go
  • SLA Enterprise

Unavailable services

Shipment Processing

  • Additional Carriers

Customer Service

  • SLA Plus
  • SLA Premium
  • Platform Uptime
  • Response time - Business Critical Single Transactions
  • Online Help Center
  • Usage
  • Technical Help Desk
  • Enterprise Help Desk
  • Opening hours
  • Channels
  • Response time - phone
  • Response time - E-mail
  • Process Review
  • Enterprise Programme

SLA Go

Pay as you go!

Platform Performance

  • 99%
  • 2.000 ms

Help Sources

  • Pay as you go

Help Desk Access

  • 08:00 - 16:00
  • Phone, E-mail and Webform
  • 10 minutes
  • 12 hours

Professional Services

SLA Plus

Give a little - get a lot!

Platform Performance

  • 99%
  • 2.000 ms

Help Sources

  • 1 hour/month included

Help Desk Access

  • 08:00 - 16:00
  • Phone, E-mail and Webform
  • 10 minutes
  • 12 hours

Professional Services

SLA Enterprise

24/7/365

Platform Performance

  • 99%
  • 1.000 ms

Help Sources

  • Customizable

Help Desk Access

  • 24/7/365
  • Phone, E-mail and Webform
  • 5 minutes
  • 4 hours

Professional Services