With Consignor, we gather everything regarding shipments in one overall system: shipping methods, carriers, tracking, documentation and reports. The amount of shipping history, we have Consignor Portal, serves as an informative basis when we need to assess new carriers. Moreover Consignor is a very flexible system with a support department, where there is always will and wisdom to find a solution.
Rolf Inge Danielsen
Logistics Director, Berggård Amundsen
Quality in delivery is crucial for business at electronics wholesaler, Berggård Amundsen & Co AS. Therefore, they use Consignor, when they ship more than 1,200 parcels a day to customers throughout Norway.
Every day Berggård Amundsen delivers electric equipment to installers, power plants and construction sites in Norway. Deliveries, which are essential for the customers to do their work. Logistics Director at Berggård Amundsen, Rolf Inge Danielsen, explains how they quality assure their deliveries:
“We use several different carriers, who drive up to 80 routes each day from our main warehouse. In addition, we also use carriers when delivering goods from our 25 service centers throughout Norway. With so many different carriers, it can be very time consuming to track shipments without a system that gathers all tracking data in one place. However, with Consignor we don’t waste time entering and finding data as well as tracking parcels in different systems. Consignor is integrated both to our WMS system, Astro, which is used at the main warehouse and to our ERP system, M3, that our 25 service centers have access to. This improves our track & trace and allows all Berggård Amundsen employees to track all deliveries throughout the Group. ”
Besides using many carriers, Berggård Amundsen also deliver their goods in several ways, which Consignor also supports. Berggård Amundsen use Consignor for shipments between the main warehouse and service centers, for shipments from the main warehouse to customers and from the service centers to customers. In addition, Berggård Amundsen also use Consignor to track shipments that are sluiced through the main warehouse without being registered in the WMS or ERP system. Consignor prints a label for these shipments and sends an e-mail to the receiving service center that the parcels is on its way.
Consignor supports our future plans
Berggård Amundsen use Consignor Portal and Scan App for tracking shipments. The portal is a cloud-based service that is continuously updated with tracking information from the carriers and service centers that use Consignor’s free scanning tool, Scan App, to scan and update the shipment’s status. Service centers use Scan App to register the parcels that customers collect from the shelves at the service centers. And the drivers use Scan App to send detailed information about deliveries to Berggård Amundsen’s Consignor Portal.
”With Consignor, we gather everything regarding shipments in one overall system: shipping methods, carriers, tracking, documentation and reports. The amount of shipping history, we have Consignor Portal, serves as an informative basis when we need to assess new carriers. Moreover Consignor is a very flexible system with a support department, where there is always will and wisdom to find a solution to what we need. And with the constant development of the software, which benefits all platform users, we have a solid delivery basis for the future.”
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- Berggård Amundsen’s main warehouse is in Ski, Norway, and the 25 service centers are located throughout Norway.
- The service centers act both as warehouse and shop, where customers purchase and collect goods.
- Berggård Amundsen ship between 20,000 and 50,000 parcels a month.
- Berggård Amundsen use among others the following carriers: Colli Care, PostNord, HSS, Bring and Thermo-Transit.