Ask yourself a question. How would your customers like to be kept informed about their order?
Generated by Consignor Portal, you can choose to send personalized emails or SMS messages to your customers and keep them informed at every stage of the delivery journey.
Most notification tools only provide basic information about a delivery.
With Consignor’s mobile optimized Shipment Viewer tool, you have full control over design and messaging, whatever carriers you use. This includes providing additional information such as promotional campaigns targeted to specific segments of your customer base.
There are multiple touch points throughout the delivery process. But which ones should you notify your customers about?
From order website clicks and purchases, through to loaded on truck and ready for delivery, you can send notifications to customers for the milestones that matter to them.
Traditionally, order tracking pages are the same whether you ship multiple brands, work in different markets/countries or ship B2B and B2C.
Consignor’s Shipment Viewer allows you to build separate profiles for your different segments so you create personalized experiences for your customers.