Customers expect your returns process to be simple. They don’t expect to spend hours on the phone trying to sort it out.
Consignor’s returns management software can help you to do this. By embedding a simple script onto your website, you can enable your customers to create their own return label and send back items at a time that suits them.
Hours of time is wasted when you have to match each return with its order number.
Consignor’s returns management solutions does the hard work for you. By simply scanning the return label, you get an instant overview of the return shipment’s details.
The last thing you want is to lose sight of where your returns are in the process.
Using Consignor’s web portal, you can have a clear overview. Accessible anytime, anywhere, the portal’s returns report provides all the information you need.
You can also allow customers to follow the return, by updating the shipment with a new status.